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Refund policy

Return & Refund Policy

At AMA Med Express, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

Returns:

  • Returns are accepted within 14 days of receiving your order.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Certain items, such as personal care or hygiene products, may not be eligible for return for safety reasons.

Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping costs are non-refundable, unless the return is due to our error.

Exchanges:

  • Exchanges are available for defective or incorrect items. Please contact us within 7 days of delivery.

How to Return:

  • Contact our support team at [your email/contact info] with your order number and reason for return.

  • Follow the instructions provided to send the item back safely.

We are committed to making your experience smooth and hassle-free. Thank you for choosing AMA Med Express.