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Orders

Below are some of are common questions about orders

Start by exploring our catalog and selecting the product you need. Add it to your cart and continue to checkout. Provide your shipping and payment details and complete your order. You will receive a confirmation email along with tracking updates so you can follow your delivery.


Once you complete your purchase, you will receive an order confirmation email within a few minutes. This message includes your order number, item details, and payment summary. If you do not see the email, check your spam or promotions folder. You can also log in to your account to view your order status anytime.


If you need to update your shipping address, contact us as soon as possible after placing your order. We can make changes only before the order is processed or shipped. Once the package has been dispatched, the address can no longer be modified. For urgent updates, reach us immediately through email or phone so we can assist you quickly.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges


Yes. We offer international shipping to most countries. Shipping costs and delivery times vary based on your location and will be shown at checkout. If your country is not listed or you need help arranging delivery, contact our support team and we will guide you through the best available shipping options.


Orders are typically processed and shipped within 1–2 business days. You will receive a shipping confirmation email with tracking details as soon as your order is on its way. Processing times may vary during holidays or high-volume periods, but we always work to ship your items as quickly as possible.

We accept returns on eligible items within 14–30 days of delivery, depending on the product category. Items must be unused, in their original packaging, and in resellable condition. To start a return, contact our support team with your order number and reason for return. Once approved, you will receive instructions for shipping the item back. Refunds are issued after the returned product is inspected and approved. Some medical and hygiene items may be non-returnable for safety reasons.


Delivery times depend on your location and the shipping method selected at checkout. Most orders arrive within 3–7 business days within the United States. International orders may take longer, typically 7–15 business days. You will receive tracking information once your order ships, so you can follow your package throughout the delivery process.

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